Our Medical Billing and Coding Service Process
We follow a 6-tier medical coding process. The key steps involved in our medical coding process are –
01. Accessing files
You send us scanned clinical information or patient charts by uploading them to a secure FTP location or by giving us access to your practice management software (PMS) through a secure VPN connection
02. Pre-coding
Pre-coding involves entering the key-in codes for referring doctors, insurance companies, and modifiers. Our pre-coders also add diagnostic and procedural codes that do not exist in the system already
03. Coding
We acknowledge the significance of accuracy in coding on your revenue. We emphasize a lot on accuracy at this stage
04. Quality check
Files are audited by a certified senior coding staff who checks on the accuracy of the codes assigned. Our quality assurance team verifies that the charts for up-coding or down-coding will ensure maximum reimbursement and fewer or no denials
05. Submission of coded charts
The coded charts are either transmitted to the billing team or submitted to you (depending on your requirement) for further claims processing. This is either done by uploading the coded charts onto a secure FTP location or by email or even better- on a Practice Management System
06. Client feedback
We value your feedback and/or comments. We consider it an opportunity to improve and serve you better. We believe in working together with you as one team
Healthcare Coding Services
Our coding team consists of efficient, experienced coders. There are two types of coding errors, which are Up-coding (or over-coding) which will result in denial and Down-coding (or under-coding) that will result in reimbursement much lower than what you deserve.
Our certified coders (CPC) refer to ICD-10-CM, LMRP, CPT Assistant, and HCPCS Level II norms. We check for the compatibility of diagnoses with procedural codes with the appropriate modifiers. Coding errors are of two types, under coding that results in lesser revenue and over coding that increases denials that warrants re-work on denials.
- CPT and HCPCS (Level I and II) Coding
- ICD-10-CM Coding
Why Are We The Preferred Medical Coding Services Company?
Some key reasons for you to choose us include –
Information Security
We take patient’s data security very seriously. We are an ISO/IEC 27001:2022 ISMS certified organization which ensures that all your patient-related data is completely safe.
HIPAA Compliant Services
We do not begin any healthcare project without signing a HIPAA agreement. This ensures that the patient-related data and medical records are kept safe and not divulged to any third party for any reason.
High-quality Services
We believe in providing our clients with the best quality services which are completely error-free. We are an ISO certified organization which ensures that we deliver only the best quality services to our clients.
Best Infrastructure
We understand the importance of having support from infrastructure while delivering quality services. We have access to the best infrastructure in terms of the latest tools and technologies, uninterrupted network connections, and best office spaces.
Single Point of Contact
When you choose us as your outsourcing partner, we will assign a dedicated project manager who will be the single point of contact for all your needs. The manager will keep you updated at every stage of the project and resolve any issues that you may have.
Round the Clock Support
We provide our clients with round the clock support. All our teams including the call center team, sales teams, and the project managers will be available 24/7 to resolve any issues that you may have or answer any queries.
Multiple Delivery Centers
We have multiple delivery centers spread across the globe in different time zones. This enables us to deliver quality services within a quick turnaround time, sometimes even within 6-12 hours.
Easily Scalable
Our team of medical coders has the required skills, talent, resources, and the bandwidth to easily ramp up the service requirement as and when the client needs it.
Experienced Medical Coders
Our team comprises some of the most talented and certified medical coders who have been trained to work on the latest tools and technologies and have over 100+ man years of experience in the field of medical coding.
Affordable Coding Services
Working with us as a partner is highly cost-effective and easy. We provide our clients with highly affordable pricing options which will suit the client’s business requirement and their budget.